Top Reasons Why You Should Use Instant Messaging for Business

When it comes to designing and developing or even buying an integrated instant messaging platform that can help your brand communicate and connect with your audiences in real-time using sophisticated and meaningful communication channels; you should - usually - count on experts. A professional messaging channel not just helps your brand communicate and connect with your defined set of meaningful audiences; it also helps you carry out the fundamental tasks in a meaningful manner; without having to earn your brand any type of functional issues. Read on!

Instant messaging is helpful in a number of ways for businesses of all shapes and sizes. It yields highest value for service for customer service, internal communication, sales and beta testing and receiving customer feedback. This article briefly covers some of the most important reasons why your business needs the help of instant messaging services to not just connect and collaborate but continuously improve your services.

Increased Use Of Smart Phones

The world is evolving at a fast pace. The people or whom you call your targeted customers are using hand-held devices to connect and communicate with their audiences. In order to reach out to those clustered set of very important and strategic customers; you need to have an active mobile presence and connect with them using chatting applications; which they use.

It Is Cost Effective

Using instant messaging; you can easily and smartly reach out to your audiences. Instant messaging is affordable, and despite that they are extremely balanced. The messaging systems can quickly reach out to your defined set of audiences, and offer you a number of improved features.

It Is Completely Secured

There are literally two types of instant messaging available - public and private. The security of the applications makes them extremely hard and shell-proof for literally anyone to crack into their security. The messaging applications such as BirdsBeep can offer you highly layered security features so that you can easily and simplistically work around the key factors; without having to worry about literally anything.

Improved Communication

Another beneficial aspect of instant messaging is that it offers a great and improved communication system. You can holistically carry out a live communication; without having to break away the flow.

Enhanced Customer Support

Instant messaging is beneficial in the fact that they offer enhanced customer support system. Using the source, a business can easily and securely start and carry on its communication with its defined set of audiences.

Less Interruption

When it comes to instant messaging, you need to know that it has fewer issues. The instant messaging platforms offer you integrated systems to holistically start a communication and then work on it.

Other than the above-mentioned factors, instant messaging is helpful in the fact that this is very useful in times of emergency.

To learn more about instant messaging, how to install a good messaging platform that can work for you; please click the BirdsBeep.

Most Used Emojis In Chatting Applications

Emojis are great in the sense that they convey your emotions in a far simple way; they can help you receive bitter comments positively. Learn more as we unearth some of the core facts about emojis.

These days, you can literally find Emojis almost everywhere; beyond where they are initially destined for. You can find them on social media, books, games... almost everywhere - more than only on chatting applications.

With this article, we will cover a few things related with emojis; such as -

• What is emoji?
• What are the benefits of emojis?
• The most popular types of emojis on the internet

Read on, should you want us to clear any query or need better explanation on the coverage; please feel free to comment on the article.

Emojis are a language on their own. They mean picture character in Japanese. Using them, we can express our emotions. Most importantly, emojis can help us express emotions, which we could not do merely by writing.

Definition of emojis

According to online dictionaries, emojis a small digital image or icon used to express an idea or emotion in electronic communication.

Benefits of emojis

They make the user more popular and distinct on social media - Research points out positive emoticons can be a social media status maker.

We react to the emoticons as if they are human face - We as human being quickly understands and grabs the inherent message reflected in the face of emoticons

They can also be used organically in business setting - They are increasingly being used to promote communication in organic and fully high range and professional setting

They soften the blow of criticism - Workplace emoticons when used to convey a message, most specifically a negative feedback, helps the person who receives the feedback feel good about it and then work

They help you seem more mobile friendly and up to the date

They develop happier, more connected and mutually understanding bond

The most popular types of emojis

Now, coming to the topic of today's blog, there are a lot of emojis that are doing the rounds on the Internet because of their apparent popularity. Despite that, if their popularity is tracked according to this website, the most common emojis as far as this moment of writing this article include

• The face with tears of joy
• Heavy black heart
• Smiling face with heart-shaped eyes
• Black heart suit
• Loudly crying face
• Smiling face with smiling eyes
• Unamused face
• Black universal recycle symbol
• Two hearts
• Face throwing a kiss

These are the top ten emotions expressed through the help of emojis as of now, according to the website mentioned.

So, you can see the nature of emojis and how popular they are. Emojis are one of the fastest growing sets of emotions highly used in the form of comical character. To learn more about emojis, to download secured chatting applications that seamlessly help you connect with your friends, please click the website.

Multilanguage Customer Service: 3 key Elements to Concentrate On

In this connected world of increasingly fragmented relationship and communications, what we all need every now and then is better understanding about each other and reduced or no barriers to communications and noises to initiate a sustained, holistic and free flow communication system powered by virtual tools and technologies.

Now, when it comes to customer service; do you think only one default language to take customer complaints and answering their queries is enough? To believe the accounts of experts and going by the trend and consumer behavior and patterns, the answer is NO. You have to speak with audiences - irrespective of where they belong to - whether or not they speak English.

One common and natural point in favour of the argument is that you want to expand your business globally and not everyone in the world speak English. So, you can't reject serving them or in other words you can't risk your business losing its footprint in places where your audiences can't speak English.

There are a few important things that you should concentrate on, when it comes to delivering multi lingua customer support services -

During hiring resources, pay special focus in language skills

The first and most important step to integrate and promote the culture of multilingual customer support in your office is to hire resources who are well-versed in several languages. Most importantly, when it comes to serving a technical issue; knowing a foreign language can help solve the queries of a foreign audience much faster and in a mutually decisive manner; with less room for initiating confusions.

Know how much you can stretch

The best way to serve your audiences is to serve them in whichever language they can express and know things better. The dream of any company would be to serve customers in all the languages of the world. But it is logically an impossible task. So, it is important to know which languages you can cover, and which are the highly used languages of your customers and thus limit your services within those. Stretching yourself too far by including a wide multi language support system might not actually work and would drain your money if it covers rarely spoken and not so important languages. So, know what to cover and hire expert resources, who are fluent in the languages and thus help customers.

Materials and resources

Another important thing to know while integrating multi language support system within your work culture and products and services is to make sure that you are helping your customers and resources to mutually communicate well by leveraging on new tools and technologies. Develop sophisticated FAQ pages, cultural guidelines, online translation tools etc can help the process of communication between two persons who are divided by languages.

These are three very important things of considerations when it comes to offering multilingual support. To know more about a chat application that offers highly valued multi language support in a variety of leading and widely spoken languages of this world to streamline and channelize, and simplify communication between its resources and users; please click the BirdsBeep

Top 5 Chatting Application Trends of 2017

When it comes to developing chatting application, developers often try to keep things unique and it is important because the number of chatting applications is growing everyday and thus in order to keep things unique and popular, an application has to be unique. A range of newer features are being implemented to make chatting applications simpler and user friendly. With this article, we will take a look at the top trends related with the chatting applications.

Companies will leverage on newer and diversified mediums to communicate with their audiences

Because of their customers available in different applications and communication platforms, including chatting applications; businesses are trying to diversify their presence across a number of top social platforms. They are developing highly pinpointed strategy to communicate with their audiences. Given the trend, app developers are leveraging on a variety of sophisticated measures to integrate newer range of top features for initiating seamless communication system.

The integration of artificial intelligence

Another top trend among chatting application is the integration of AI. Developers are leveraging on artificial intelligence measures to seamlessly connect and collaborate with their audiences. Facial recognition, emotional perception, deep learning etc and all can be easily integrated in order to smoothly but easily initiate a smart communication and chat application.

Use of emojis

When it comes to developing sophisticated chatting applications, businesses are increasingly using emojis to express the feelings of their users. Using emojis can greatly benefit the overall interaction of users and thus it has become very essential in ensuring improved sense of communication.

Feature enriched

Another top development that is taking place within the ambit of chatting applications is the development and availability of features. A good number of new features are being integrated and thus the overall development pattern has become more user-friendly. The users are increasingly opting for newer, fresher and simplified version with increased features.

Increased scope for communication

Businesses are leveraging on newer measures to increasingly communicate and connect with their users and on the process they are designing highly useful and feature enriched applications. Today, you can easily opt for a range of measures to easily communicate with your audiences in real-time.

These are just some of the most important trends that are doing the rounds. The chatting applications are increasingly gaining widespread attention around and across the world through virtual communication system because they help communication.

The chatting applications are increasingly gaining attention because of their inherent benefits; some of which necessarily include - quick way of communication, increased range of features, easy and simple integration and instant feedback. The premium chat applications can benefit even more with a variety of useful benefits. The applications can be easily used and implemented in order to yield better benefits.

To know more about a good chatting application, to leverage on the benefits of such application and to honestly use the benefits; you can click the website of BirdsBeep - a revolutionary chatting applications made with a noble aim to make communication simple!